Frequently asked questions

Postage is included for delivery in the Netherlands and Belgium. Postage to other countries is calculated at PostNL's current rates. Please contact us for more details.

How do I fill the urn?

If you want to fill the urn with all or some of the ashes, it’s possible to do this yourself. It is an emotional process, and the funeral attendant can support and help you with that. The crematorium often offers the option of dividing the ashes and storing them in one or more urns of your choice.